Shipping Policy

A Legal Disclaimer

This Legal Disclaimer applies to the use of the San Paolo LLC. website and services, including the purchase and shipping of products. By using our website and services, you agree to the terms outlined in this disclaimer.

1. General Information

The information and services provided by San Paolo LLC. are for general informational purposes only. We make no guarantees regarding the accuracy, reliability, or availability of the information on our website, including product descriptions, pricing, or shipping details.

2. No Warranty

San Paolo LLC. makes no representations or warranties, express or implied, regarding the operation of our website, the information, content, materials, or products included on our website. All services and products are provided "as is" without warranties of any kind.

3. Shipping and Delivery

While we strive to provide accurate shipping information and estimated delivery times, San Paolo LLC. is not responsible for delays or errors in shipping due to factors outside our control, including but not limited to customs delays, carrier issues, or force majeure events.

4. Limitation of Liability

To the fullest extent permitted by law, San Paolo LLC. will not be liable for any damages, including but not limited to direct, indirect, incidental, consequential, or punitive damages, arising out of or in connection with the use or inability to use our website, services, or products. This includes any errors, omissions, or inaccuracies in the information provided.

5. Third-Party Links and Content

Our website may contain links to third-party websites or services that are not owned or controlled by San Paolo LLC. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

6. Use at Your Own Risk

Your use of the San Paolo LLC. website and services is at your own risk. We are not responsible for any actions you take based on the information provided on our website. It is your responsibility to verify any information before relying on it.

7. Changes to This Disclaimer

San Paolo LLC. reserves the right to modify this Legal Disclaimer at any time. Changes will be effective immediately upon posting on our website. Your continued use of the website and services after any changes to this disclaimer will constitute your acceptance of such changes.

Shipping Policy - The Basics

At San Paolo LLC., we strive to provide a smooth and efficient shipping experience for our customers. This Shipping Policy outlines the terms and conditions regarding the processing, shipping, and delivery of your orders.

1. Processing Time

Order Processing: Orders are typically processed within [1-3 business days] after receiving your order confirmation email. Please note that we do not process or ship orders on weekends or holidays.
Order Changes: Once your order has been placed, it cannot be modified or canceled. Please review your order carefully before confirming.

2. Shipping Rates & Delivery Estimates

Shipping Costs: Shipping costs are calculated at checkout based on the shipping method selected and your delivery location.
Delivery Estimates: Estimated delivery times will be provided during checkout. Please note that delivery times are estimates and not guaranteed. Factors such as weather, carrier delays, and holidays may affect delivery times.

3. Shipping Methods

We offer the following shipping methods:
- Standard Shipping: Typically delivers within [5-7 business days].
- Expedited Shipping: Typically delivers within [2-3 business days].
- Overnight Shipping: Next-day delivery for orders placed before [cutoff time].

4. International Shipping

Availability: We currently ship to the following countries: [list of countries].
Customs, Duties, and Taxes: Hidden Seller Inc. is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information. You can track your order using the link provided in the email.

6. Delivery Issues

Incorrect Addresses: San Paolo LLC. is not responsible for orders shipped to incorrect addresses provided by the customer. Please ensure all shipping information is accurate before confirming your order.
Lost or Stolen Packages: Hidden Seller Inc. is not responsible for lost or stolen packages. If your package shows as delivered but you cannot locate it, please contact the shipping carrier directly.
Delivery Delays: We are not liable for delivery delays due to unforeseen circumstances, including but not limited to weather, carrier delays, or customs processing.

7. Undeliverable Packages

If a package is returned to us as undeliverable, we will attempt to contact you to arrange re-shipment. Additional shipping charges may apply.

8. Damaged Items in Transit

If your order arrives damaged, please contact us within [48 hours] of receiving your package. Provide your order number, photos of the damaged items, and a detailed description of the issue. We will work with you to resolve the problem promptly.

What to Include in the Shipping Policy

A well-drafted Shipping Policy helps manage customer expectations and ensures smooth shipping operations. Here’s a comprehensive list of what to include:

1. Introduction

Purpose: Explain the purpose of the Shipping Policy and how it benefits customers by providing clear information about shipping procedures and expectations.

2. Order Processing Time

Processing Time: Indicate how long it takes to process and prepare orders before shipping. For example, "Orders are processed within 1-3 business days."
Business Days: Define what constitutes a business day and specify that weekends and holidays may affect processing times.

3. Shipping Methods and Costs

Available Shipping Methods: List the different shipping options available (e.g., Standard, Expedited, Overnight).
Shipping Costs: Explain how shipping costs are calculated, including any flat rates or variable fees based on order size, weight, or destination.
Free Shipping Threshold: Mention any conditions for free shipping, such as minimum order amounts.

4. Delivery Estimates

Estimated Delivery Times: Provide estimated delivery times for each shipping method. For example, "Standard shipping typically delivers within 5-7 business days."
Factors Affecting Delivery Times: Note that delivery times are estimates and may be affected by factors such as carrier delays, weather conditions, and holidays.

5. International Shipping

Availability: Indicate whether international shipping is available and list the countries to which you ship.
Customs and Duties: Clarify that customers are responsible for any customs fees, duties, or taxes that may apply to international shipments.

6. Order Tracking

Tracking Information: Explain how customers will receive tracking information once their order has shipped, including any tracking links or methods to track their package.

7. Delivery Issues

Incorrect Addresses: State that San Paolo LLC. is not responsible for orders shipped to incorrect addresses provided by the customer. Advise customers to double-check their shipping information before completing the order.
Lost or Stolen Packages: Outline the policy for lost or stolen packages, including any steps customers should take to resolve the issue.
Delivery Delays: Mention that San Paolo LLC. is not liable for delays caused by factors outside of the company's control.

8. Undeliverable Packages

Returned Packages: Explain the process for handling packages that are returned as undeliverable, including any steps taken to resolve the issue and possible additional charges for reshipping.

9. Damaged Items in Transit

Reporting Damage: Provide instructions for customers to report damaged items, including the timeframe for reporting, necessary information, and how San Paolo LLC. will address the issue.

10. Changes to Shipping Policy

Policy Updates: State that San Paolo LLC. reserves the right to change or update the Shipping Policy at any time. Indicate how customers will be informed of any changes.